1. 40-Hour Mediation & Conflict Transformation Certification Course-Accredited by IMI (International Mediation Institute)

Mediation is a vital life skill that simply makes a person a better human being to relate to, and enables the person too to relate better with others. In families, workspaces, communities and nations broken by violence and conflict, this is a much needed skill to ensure vital spaces develop a culture of peace and peaceful co-existence, for improved productive and wellbeing of all concerns. Our 40-hour mediation certification course equips you to begin to practice as a professional mediator and conflict resolver. You join the pool of professional mediators able to resolve conflicts constructively as required by most worlds’ judicial systems which have been promoting a shift from litigation to positive alternatives like mediation. Besides, all worlds’ religions also actively encourage their followers to constructively resolve conflict and build peace and understanding to make the world a better place to live for everyone.

ACA -Dispute Resolution Centre (ACA-DRC) is dedicated to cultivating inner and community peace through mediation, conciliation, and dialogue. The centre serves as a regional hub for training, practice, and innovation in Dispute Resolution and restorative peace leadership. It has also made significant contributions to the field of mediation in Kenya, the East African region, and beyond. The centre has trained hundreds of professionals from diverse fields, ranging from faith-based leaders, human resource personnel and relationship managers, lawyers, court user committee members and judicial officers, business and organizational executives, government officials, community leaders and local administration, counselors and psychologists, and educationalists.

2. Advanced & Specialized Mediation Courses(3-Day Intensive Programs)

We offer a wide range of advanced and specialized 3-day mediation courses designed for practitioners seeking to deepen their skills and effectively manage complex disputes across diverse contexts. Our courses combine practical learning, real-life case studies, simulations, and reflective practice to ensure participants gain tools they can apply immediately.

i.)Family Mediation

This course equips participants with skills to mediate family-related disputes such as separation, divorce, child custody, inheritance, and intergenerational conflicts. Emphasis is placed on managing emotions, power imbalances, cultural dynamics, and safeguarding the interests of children and vulnerable family members.

ii.)High-Level & Stakeholder Mediation

Designed for complex, multi-party, and high-stakes disputes, this course focuses on mediating conflicts involving senior leaders, institutions, community actors, and policymakers. Participants learn strategic engagement, consensus-building, negotiation, and approaches for navigating political, social, and public-interest dynamics.

iii.)Commercial Mediation

This course addresses disputes arising in business and commercial settings, including contracts, partnerships, procurement, and financial disagreements. Participants gain skills in interest-based negotiation, confidentiality management, and facilitating sustainable agreements while preserving professional relationships.

iv.)Workplace Mediation

Focused on organizational and employment-related conflicts, this course supports mediators working with disputes between employees, management, and teams. Topics include workplace communication breakdowns, harassment, discrimination, performance-related conflicts, and fostering healthy, productive work environments.

v.)Environmental Mediation

This course prepares mediators to manage disputes related to land, natural resources, conservation, climate impacts, and community-environment interactions. Emphasis is placed on inclusive stakeholder engagement, balancing livelihoods with environmental protection, and navigating technical and value-based conflicts.

vi.)Training of Trainers (ToT)

The Training of Trainers course is designed for experienced practitioners seeking to train and mentor future mediators. It focuses on adult learning principles, curriculum design, facilitation techniques, assessment methods, and ethical standards for mediation training.

5.Conflict Resolution Master Class

We offer in-house tailored master class courses for professionals and executives in negotiation, mediation, facilitation & conflict resolution.

4.Refresher Courses

This is one to a two-day course where trained mediators refresh and deepen their mediation skills such as drafting settlement agreements & handling emotions or stalemates as well as learn about best practices in mediation.

3. Structured Mediation Mentorship &

Coaching

This is a six session program that sharpens and deepens the skills knowledge and competencies of already certified mediators making them confident, competent and competitive. We interweave, personal time, one on one sessions with the mentor/coach and peer learning and experience sharing.